dewa98 Legal Notice

We at dewa98 operate an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. This legal notice outlines our service scope, user eligibility requirements, jurisdiction restrictions, and how we handle data and compliance inquiries. Our services are not universally available—access depends on your location and your jurisdiction's legal framework.

dewa98 does not claim to be licensed in any specific country or region. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are wholly responsible for verifying that accessing and using dewa98 complies with the laws of their own jurisdiction before creating an account, depositing funds, or placing any wager. This page sets out the fundamental legal boundaries of our service.

If you have legal questions, compliance concerns, or need to report a matter requiring formal escalation, use the contact information provided in this notice. We respond to legal inquiries within standard business timelines and cooperate with regulatory authorities where required by law.

Service Availability and Jurisdiction Restrictions

We at dewa98 provide sportsbook betting (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile) only where applicable local law permits. We do not operate under a universal gaming license and do not claim that our services are legal in all territories.

Regulatory frameworks for online gaming vary significantly across the world. Some jurisdictions permit online gaming and wagering under specific conditions or through licensed operators. Others prohibit online gaming entirely. We respect these diverse legal landscapes. dewa98 does not offer its services in jurisdictions where we are aware that online wagering is prohibited by law. We implement geolocation technology and compliance screening to prevent access from restricted regions. However, these technical safeguards are not infallible, and users bear ultimate responsibility for ensuring their own compliance with local law.

If you are unable to access dewa98 from your location, it is because our services are not available in your jurisdiction. We may update our availability in specific regions periodically as regulations change. Users in jurisdictions where dewa98 access is suspended or restricted retain the right to withdraw any remaining cash balance under our standard withdrawal procedures, subject to any applicable legal holds or ongoing investigations.

Account Eligibility and User Requirements

To create an account on dewa98, you must meet the legal eligibility requirements established by your own jurisdiction. We do not enforce a universal age gate; instead, you represent and warrant that you are of legal age to enter into binding contracts and to access online gaming services in your region.

During account creation and identity verification (KYC), we collect your age information and government-issued identification. We do not knowingly create accounts for underage users and reserve the right to suspend or terminate any account if we discover underage participation. If you are from a jurisdiction where online gaming access is restricted to specific age groups or where the age of majority differs, you are responsible for complying with that local standard.

Users must provide truthful information during sign-up and verification. If verification reveals that you are ineligible, underage, or from a jurisdiction where our services are prohibited, your account will be closed and any balance forfeited. Providing false information during account creation or verification may result in permanent account restriction and legal reporting.

User Responsibility for Local Legal Compliance

Users of dewa98 are wholly responsible for verifying that their access and use of the platform comply with the laws of their own jurisdiction. Before creating an account, depositing funds, or placing any wager on dewa98, you must independently research and confirm:

• Whether online gaming and sports betting are lawful in your region.
• Whether specific game types (casino, slots, sportsbook, esports betting) are legal or restricted.
• Whether your jurisdiction restricts online gaming to state-licensed operators only.
• What age and eligibility requirements apply in your location.
• Whether any reporting, tax, or disclosure obligations apply to your gaming activity.

dewa98 does not provide legal advice and cannot guarantee that all activities on our platform are lawful in every region. If you are uncertain about the legal status of online gaming in your location, we strongly recommend consulting with a qualified local attorney or regulatory authority before proceeding.

By using dewa98, you acknowledge that you have independently assessed your jurisdiction's legal requirements and that your access and use of the platform comply with all applicable law. We are not liable for any legal consequences, penalties, fines, or disputes arising from your use of dewa98 in a jurisdiction where such use may be unlawful. If regulations in your region change or if you relocate to a jurisdiction where our services are prohibited, it is your responsibility to cease using the platform immediately.

Data Collection and Privacy Policy

We at dewa98 collect personal data during account creation, identity verification (KYC), payment processing, and ongoing platform use. Data collected includes your full name, email address, phone number, date of birth, national ID number or passport information, and bank or payment details (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transactions).

This data is used to establish and maintain your account, verify your identity, process deposits and withdrawals, prevent fraud, comply with applicable regulations, and deliver customer support. All personal data is stored securely using industry-standard encryption. We do not sell your personal data to third parties for marketing purposes.

You may request access to, correction of, or deletion of your personal data by contacting our support team, subject to legal and operational constraints including mandatory record-keeping requirements.

Contact Information for Legal and Compliance Inquiries

If you have legal questions, compliance concerns, disputes, or other matters requiring formal escalation beyond routine customer support, contact our Legal and Compliance department:

• Email: [email protected]
• In-app support: Navigate to Account → Help → Legal Inquiry
• Response time: We endeavour to respond to legal and compliance inquiries within 5 business days

When submitting a legal inquiry, provide your account details, a clear description of the matter, and any supporting documentation. For data protection and privacy-specific requests (access, correction, deletion), refer to our Privacy Policywhich contains dedicated contact channels for data-subject requests.

In jurisdictions with a Data Protection Authority, gaming commission, or similar regulatory body, you may also lodge complaints or inquiries directly with those authorities. We cooperate with regulatory investigations and legal processes as required by applicable law. If you believe dewa98 has violated your rights or operated in violation of your local laws, you may report the matter to your jurisdiction's relevant regulatory authority.

Dispute Resolution and Escalation

If you have a dispute with dewa98 regarding account balances, bet outcomes, bonus terms, or other service matters, contact our customer support team via live chat or email. We will investigate your claim and respond within standard business timelines. Our support team operates in English and Indonesian, serving regions including Jakarta, Surabaya, Bandung, Medan, and Semarang.

If we cannot resolve your dispute to your satisfaction, escalate the matter to our Management team via the Legal and Compliance channels above. Our final decision on disputes is binding unless overruled by a competent court or regulator in your jurisdiction. Users in jurisdictions with gaming regulators or ombudsmen services may also file complaints with those authorities.

For disputes arising around major events—Liga 1, Piala Indonesia, Piala AFF, or seasonal promotions tied to Idul Fitri, Idul Adha, Imlek, or Nyepi—we maintain detailed records of all odds, bets, and settlements to support fair and transparent dispute resolution.

Our Commitment to Legal Compliance and Transparency

dewa98 operates with transparency and legal compliance as core principles. We do not:

• Claim to be licensed in any specific country or region without explicit regulatory confirmation.
• Operate in jurisdictions where online gaming is explicitly prohibited by law.
• Offer services to underage users or users ineligible under local law.
• Misrepresent the legal status of our services in any region.
• Ignore valid legal requests or regulatory investigations.

We at dewa98 make clear, honest statements about our service availability and legal framework. We do not make misleading claims about our coverage, licenses, or regulatory status. We expect users to take responsibility for verifying compliance with their own jurisdiction's laws. This clarity allows all parties—users, regulators, and our team—to operate with confidence and transparency.

If you have questions about whether dewa98 services are available in your jurisdiction, contact our Legal and Compliance team before creating an account. We will provide an honest assessment based on our current understanding of applicable law and our service availability in your region.